Hassle-Free
Returns
We stand behind every stitch. Not happy? We make it right.
✦ 7-Day Returns✦ Free Pickup (Karachi)✦ Full Refund or Exchange
How to Return
01
Initiate
Email returns@brand.com with your order number within 7 days.
02
Confirm
We review and send you authorization within 24 hours.
03
Ship Back
Pack securely. Drop off or schedule free pickup (Karachi).
04
Refunded
Once received & inspected, refund/exchange in 3–5 days.
Eligible for Return
- Item received in damaged condition
- Wrong item delivered
- Stitching defect or quality issue
- Size mismatch (unworn, tags intact)
- Item not as described on website
Not Eligible
- Items worn, washed, or altered
- Tags removed or missing
- Sale / discounted items
- Custom stitched orders
- Returns requested after 7 days
Refund Options
Instant
Store Credit
Full value as store credit — processed same day on your account.
3–5 Days
Exchange
Replacement dispatched after receiving & inspecting the original.
5–7 Days
Bank Refund
Refunded to original payment method. Bank processing times apply.
Start a Return
Ready to return?
Have your order number ready. We respond within 24 hours.